Privacy Policy

Last updated: April 2026

1. Who We Are

SALZ Essentials is a food and beverage brand based in Thailand. We sell electrolyte products directly to consumers through this website.

For data-related inquiries, contact us at: hello@salzessentials.com

2. Data We Collect

We collect the following personal data when you place an order or contact us:

  • Name — to process and deliver your order
  • Email address — for order confirmation and communication
  • Phone number — for delivery coordination
  • Shipping address — to deliver your order

We also store cart data in your browser's localStorage for your convenience. This data never leaves your device unless you place an order.

3. How We Use Your Data
  • Processing and fulfilling your orders
  • Communicating with you about your order status
  • Responding to your inquiries and support requests
  • Improving our products and services

We do not use your data for automated decision-making or profiling.

4. Cookies and Tracking

We do not use cookies. We do not use any third-party tracking or analytics tools. Your browsing activity on our site is not tracked or shared with anyone.

5. Data Sharing

We do not sell or rent your personal data. We only share data with:

  • Delivery services (Thailand Post, Kerry Express) — name, phone, and address for shipping
  • Payment processors — payment confirmation only, we do not store payment details
6. Data Retention

We retain order data for the duration required by Thai tax and accounting regulations (typically 5 years). Contact form messages are retained for up to 12 months.

7. Your Rights (PDPA)

Under Thailand's Personal Data Protection Act (PDPA), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Request data portability
  • Object to data processing

To exercise any of these rights, email us at hello@salzessentials.com. We will respond within 30 days.

8. Data Security

We use HTTPS encryption for all data transmitted between your browser and our servers. Access to personal data is restricted to authorized personnel only.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.